Shipping and Delivery Policy

A legal disclaimer

Effective Date: November 02, 2025
Last Updated: November 02, 2025
Entity: Find Your True North (FYTN), operating under Indian jurisdiction.

Overview

Find Your True North (FYTN) provides digital services including AI-enabled career assessments, personalized reports, and expert-led counselling sessions. We do not ship any physical products. All services and materials are delivered electronically through our website or via email.

Digital Delivery

Upon successful registration and payment, access to your selected service will be provided as follows:

VIP Test: Instant access is granted once your payment is confirmed.
VIP Report: After completing the test, your personalized report is automatically generated and shared with your registered email address.
Counselling Sessions and Workshops: Session details, meeting links, and schedules are shared via email within 24 hours of booking.

If you do not receive your report, confirmation email, or login details within 24 hours, please reach out to our support team at support@findyourtruenorth.in.

Non-Delivery Issues

If there is any delay or issue with digital delivery, FYTN will promptly investigate and ensure resolution. Users are encouraged to check spam or promotions folders for automated emails before contacting support.

Contact Information

For any queries related to delivery, access, or technical difficulties, contact:
Email: support@findyourtruenorth.in

This policy applies to all users of FYTN’s digital platforms and ensures smooth, timely, and transparent delivery of our online services.